Sustainable Business

Helping companies put sustainability at the core of their operations and become leaders in responsible business.

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Sustainable Business Training

Building off 50 years of international development experience, DAI offers a comprehensive catalogue of training. Our training sessions are distinguished by the quality of the content that is steeped in practical applications of development practices and topics. We draw on more than 2,000 long-term projects and development assignments completed across 150 countries to advance trainees’ understanding. Our expert trainers are development practitioners themselves and rely on data and analytics to craft the course material using real case studies to apply theory to practice. Our courses can be customized to specific languages, countries (specific geographies within a country), and development context to maximize the application of the material to current challenges.

Our featured training includes:

To find out more please email [email protected].

DAI upholds strict standards of excellence in our training as a British Accreditation Council-certified short-course provider

Local Content Masterclass

DAI’s industry-leading Local Content Masterclass enables regulators, companies, and contractors to effectively design and manage local content to maximize benefits and minimize risk. The three course covers the full landscape of local content and comprises lectures, hands-on group exercises, computer modeling, and video case studies.* The class examines strategic alignment of regulations, industrial policy, and commercial interests; smart procurement to manage local content; and the mechanics of local content.

Courses in 2022:

  • May 17 - 19, 2022 in Dubai, UAE

  • October 17 - 19, 2022 in Houston, USA

Read more about the Masterclass


Social Performance Fundamentals

A one-day course designed for corporate and philanthropic leaders responsible for social performance programming.

The course trains leaders who are new to social performance to design, implement, and monitor meaningful social performance programming in emerging and frontier markets. It helps participants develop an understanding of how to balance risk and impact, equips them with tools to craft their social impact story, and explains methods for rigorous monitoring and evaluation of social investments.

Course modules

  • ESG Reporting and Compliance

  • Stakeholder Engagement

  • Social Investment, Monitoring, Reporting, Evaluation, and Learning

  • Social Impact Assessment

  • Inclusive Growth: Localization and Supplier Diversity

  • Building and Maintaining a Connected ESG Function

  • Communications and Storytelling

Download the course brochure

Courses in 2022:


Energy 101 Training

DAI has been a capacity-building and stakeholder engagement partner for international energy companies around the world for the last half-decade. During this period DAI has conducted dozens of Energy workshops around the world, including in Senegal, Mauritania, Sao Tome, Mozambique, Guyana, and Suriname. The objective of the sessions is to build awareness of the Energy industry and develop the industry knowledge of various stakeholders.

Who Can Participate?

So far, we have trained more than 400 individuals from the media, government, blogger activists, civil society, non-governmental organizations, environmental specialists, community leaders, mayor’s offices, governor’s offices, religious leaders, security forces, businesses, business associations, and several other stakeholder groups.

The sessions cover a range of topics including:

  • Oil and gas fundamentals (industry characteristics, structure, players, value chain)

  • Oil and gas project lifecycle

  • Political economy dynamics in oil and gas

  • Development opportunities and challenges

  • Local content

  • Introduction to fiscals for oil and gas

  • Introduction to gas and LNG

In addition to general capacity-building and awareness programs, DAI also delivers training focused on specific project phases or events. An example is the training workshop on the fundamentals of the oil & gas industry delivered to Senegal’s ESIA Technical Committee in July 2018. The workshop, held in Dakar, was organized by the Directorate of the Environment under the Ministry of Environment and Sustainable Development in coordination with the operator BP. The objective of the workshop was to give participants a deeper technical understanding of the oil and gas industry to enhance their ability to assess the Tortue-1 ESIA document. The sessions covered the industry value chain; the process by which hydrocarbons are formed; technical aspects of the upstream segment, technologies used at different phases; gas composition, process processing and the LNG market; detailed breakdowns of different production facilities; and operational aspects of oil spill response.


Small Business Recovery and Resilience Training

Micro, small, and medium enterprises (MSMEs) comprise up to 95 percent of the world’s businesses and employ up to 60 percent of the workforce. However, MSMEs are more vulnerable to shocks than their larger counterparts, whether those shocks are economic, health-related, climatic, political, or otherwise. DAI’s small business recovery and resilience training takes businesses and startups through critical business tools and techniques to help stabilize, strengthen, and pivot their companies.

The modules are designed to:

  • Develop stabilization plans for business continuity related to operations and workforce

  • Manage cash flow, calculate runway, and develop a short-term financial strategy

  • Analyze customer demand and pivot business model to seize current opportunities

  • Adjust sales approach to current environment (such as leveraging e-commerce)

  • Shore up supply chain to mitigate further risk

DAI’s small business recovery and resilience training can be delivered either as individual, targeted modules or as the holistic two-day MSME Resilience System.

Who Can Participate?

  • Companies: Support local suppliers, redirect corporate social responsibility (CSR) funds to effective training for sustainable growth

  • Governments: Accelerate MSME sector resilience as part of larger economic recovery efforts

  • Donors: Adapt economic growth projects to current needs and realities

  • Financial institutions: Reduce MSME portfolio risk and nonperforming loans

  • Industry associations: Develop the resilience of member companies and support them as they adjust to a COVID-19 environment


Customized Courses

DAI leads customized courses upon request for private sector or government clients. Previous customized course locations include Canada, Ghana, Guyana, Oman, Sierra Leone, and Tanzania.


Meet Our Trainers

Zachary Kaplan—Vice President, Sustainable Business Group

Zachary Kaplan Photo

Zachary Kaplan has more than 10 years’ experience within the extractives industry, focusing on extensive local content and policy, and leads activities related to local content, corporate social investment, and supplier development.

  • Technical Advisor to local content supplier development programs worldwide. Assessed local supplier capacity for upgrade to enter global supply chains and facilitated foreign direct investments via joint ventures

  • Key architect behind the development of a suite of DAI’s proprietary local content methodologies and tools currently deployed across the globe

  • Spearheaded a Local Content Regime Analysis in Ghana, Nigeria, Brazil, Trinidad and Tobago, Tanzania, Papua New Guinea, and Uganda, to provide an assessment of impacts of local content regimes

Dorival Bettencourt—Director, Sustainable Business Group

Dorval bettencourt photo

Dorival Bettencourt has more than 10 years’ experience in oil and gas investment, focusing on local content policy and implementation, and leads activities related to local content, corporate social investment, and supplier development for oil and gas clients around the world.

  • Leads and oversees industrial baseline assessments for major oil and gas investments globally

  • Designs and implements local content stakeholder engagement strategies across DAI’s portfolio

  • Extractive Industry Lead for U.S. Agency for International Development-funded private sector development and competitiveness program in Mozambique

Zaki Raheem—Technical Director, Sustainable Business Group

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Zaki Raheem has more than 18 years’ experience as an MSME development specialist designing, advising, mentoring, and managing entrepreneurship, enterprise development, value chain development, and financial inclusion programs.

  • Facilitates in-person and virtual workshops for entrepreneurs and small businesses; hosts business plan competitions, startup boot camps, innovation challenges and pitch events; designs and facilitates training-of-trainers for incubators

  • Technical Director for the global advisory team with Shell LiveWIRE, a flagship entrepreneurship program supporting a global network of accelerator and pre-accelerator programs

  • Adjunct Professor at Columbia University’s School of International and Public Affairs, where he teaches a graduate-level MSME development class


Contact Us

To find out more or apply for an upcoming Masterclass or training, please email [email protected].

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