Center for Digital Acceleration

DAI’s Center for Digital Acceleration builds on DAI’s decades of experience to design and deploy innovative, user-centered digital tools that drive change across emerging markets.

Human Centered Design

Digital tools fall short of expectations when they are designed for users, rather than with them. CDA understands that collaboration with the user and local partners is essential to designing sustainable and scalable digital tools. Combined with the results of our Frontier Insights research, we employ a human-centered design process to understand the needs, behavior, and sentiments of end-users. Through an iterative design approach, we help clients create digital tools that are data-driven, flexible, and built for sustainability across emerging markets.

Our Experts


From her early research in cultural anthropology to subsequent work in management consulting, Krista Baptista has always been engaged around ways to do things better and empower entrepreneurs to use new skills and tools.

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Karim Bin-Humam joined DAI in 2015 to help bridge the divide between cutting-edge technology and the needs of poor and vulnerable communities globally.

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At the Center for Digital Acceleration, Rachel identifies, researches, and designs digital development solutions and works on business acquisition.

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With a consistent focus on the integration of user-centered design in digital development, Talia conducts digital strategic analyses, manages digital projects, and supports the Center for Digital Acceleration in its innovation work, for example by managing the implementation of digital prizes and challenges.

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Greg Maly has spent his career working at the intersection of global development and diplomacy, technology, and the arts.

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Chloe Messenger is a Consultant within DAI’s dedicated Center for Digital Acceleration, working across business units and donors to help integrate new technologies into development work.

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Galia Nurko is an Associate Digital Specialist at DAI’s Center for Digital Acceleration.

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Trevor’s eclectic professional background encompasses technology, electro-mechanical engineering, software development, data analytics, and musical performance.

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Kristen Roggemann has extensive field experience in the Middle East and Africa working on mobile-for-development initiatives in both public and private sector contexts.

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Alejandro brings extensive experience working on development projects across Central America and the Caribbean.

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Our Projects


Guatemala—Nexos Locales

Nexos Locales works with municipalities in Guatemala’s Western Highlands to foster more responsive, inclusive, and effective socio-economic development while reducing local vulnerabilities such as food insecurity and natural disasters. To achieve this goal, the project works at the intersection—or nexos—of good governance.

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Honduras—Unidos por la Justicia (United for Justice)

The Unidos por la Justicia (United for Justice) program works with local partners to improve citizen engagement with the security and justice sectors; enhance the efficiency of the judicial system; and increase the effectiveness of community police.

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USAID Central America Regional Climate Change Program (RCCP) (Programa Regional de Cambio Climatico—PRCC)

This regional initiative is identifying solutions and action plans to permit the countries and territories of Central America and the Dominican Republic to respond to the effects of climate change.

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