Indonesia—Urban Water, Sanitation, and Hygiene (IUWASH, IUWASH PLUS)

Client: U.S. Agency for International Development

Duration: 2016-2021

Region: Asia and the Pacific

Country: Indonesia

Solutions: Environment and Energy Global Health

Despite positive economic growth in recent years, urban Indonesia still suffers from poor access to safe water and sanitation. It’s not uncommon for citizens in and around Indonesia’s major cities to spend up to two hours every day transporting expensive water to their homes for drinking and cooking. In addition, a lack of sewage and wastewater infrastructure in many densely populated, low-income areas creates serious health risks from waterborne diseases.

Over the past five years, the Indonesia Urban Water, Sanitation, and Hygiene (IUWASH) program, funded by the U.S. Agency for International Development (USAID) and implemented by DAI, made notable progress in addressing these deficiencies at many levels. IUWASH collaborated with public and private sector partners to bring a reliable water supply to more than 2.2 million people. USAID’s IUWASH Penyehatan Lingkungan untuk Semua, or Environmental Health for All (IUWASH PLUS), will build upon this momentum by working to expand access to water and sanitation services to hundreds of thousands of low-income urban households.

DAI’s approach involves strengthening the urban WASH ecosystem at all levels—from basic infrastructure to public policy. The IUWASH PLUS team will work with civil society groups and local governments to mobilize demand for improved drinking water and sanitation services as well as to build capacity of private businesses, utilities, and national-level programs to provide these vital services in a fair and sustainable fashion.


Sample Activities

  • Engage local entrepreneurs in developing innovative WASH products and services through challenge competitions, such as designing affordable pressure sensors for leak detection, or creating new urban septic waste removal services.
  • Engage women at each stage of WASH delivery, from latrine design and construction to gender-based planning and budgeting with government partners.
  • Work with business associations to build capacity and develop standard certifications for companies involved in water and sanitation services.
  • Support cooperatives, community credit organizations, and commercial banks in providing consumer and small business loans for WASH-related projects.
  • Support citizen engagement in the WASH sector through radio programming, civic forums, text message gateways, complaint hotlines, and social media, as well as designing a crowdsourcing platform to collect and display citizen feedback.

Select Results

  • IUWASH provided access to safe water supplies to more than 2.5 million people and provided improved sanitation facilities to more than 300,000 people.
  • IUWASH helped to reduce water costs for low-income households by 57 percent.
  • IUWASH-sponsored trainings were attended by 105,537 participants (33.8 percent of whom were women).
  • IUWASH constructed 3,700 infiltration ponds throughout the country to retain groundwater supply during dry periods and help mitigate effects of climate change.
  • More than 45,000 people—33.5 percent of whom are women—have benefited from participation in project activities.
  • Installed infiltration ponds all over country, bringing clean water to home taps and farms.
  • Brought together 261 government agencies and civil society organizations to provide sustainable water and sanitation services to vulnerable populations in more than 50 cities across Indonesia.


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