Worldwide—Evidence on Demand Core Services

Evidence on Demand was a resource service providing high-quality information in the fields of climate, environment, infrastructure, and livelihoods. The information hub provided access to a broad range of documents, learning resources and technical expertise. One of the key functions of the service was to assist the former U.K. Department for International Development (now called Foreign, Commonwealth & Development Office) advisers and the wider international development community in making informed, evidence-based decisions. The expert team behind Evidence on Demand was co-led with IMC Worldwide Ltd in a joint venture.

Sample Activities

• Provided support to client via quality-assured learning products and services such as topic guides, training support and e-learning, quarterly e-bulletins, development of structured professional development materials, and a shared document library.
• Developed and maintained a HelpDesk Facility to provide FCDO with rapid access to high-quality evidence and knowledge products such as document searches, synthesis of reviews, literature reviews, briefing notes, preparation of technical specifications, and short expert reviews.
• Engaged high-quality expertise to undertake studies or new research, provided assistance with programme development, and supported FCDO with additional expertise on complex issues.

Select Results

• HelpDesk service handled up to 80 requests per year.
• Successfully elicited regular contributions from top academics and people on the front line of development work.
• Launched website feature “Talking Point,” which provides a space for expert comment and opinion on issues surrounding climate, environment, infrastructure, and livelihoods.