DAI was contracted by the EBRD to deepen small and medium-sized enterprise (SME) financing methodologies at CAC Leasing and to assist with the development of a new credit scoring model. In particular, the team was tasked with the following objectives:

Developing a software scorecard appropriate to the new credit scoring model.

Increasing integration of environmental due diligence processes as part of the information technology system updates.

Conducting staff training courses with a focus on credit assessment and monitoring as well as customer relationship management and credit scoring.

Assisting the company’s management team with its re-organisation plan and management and re-designing the risk processes in preparation for the Basel Accord.

Providing advanced training to sales team leaders in innovative sales techniques for the SME market.

Expanding the company’s marketing strategy with respect to the SME market.

Representing the EBRD by monitoring compliance and procedures, making recommendations to the CAC management on relevant policies, and making recommendations to the EBRD for the expansion of the programme.